Being a rideshare driver means you have to accept a lot of unknowns: where you will be driving to today, how many trips you will have, what kind of tips you will make, what kind of riders you will be picking up, and more. We have to deal with all of these unknowns every day. But what if you were new to rideshare, what things would you have liked to have known before you started driving?
Here are five big things I think every new driver should know where starting out::
- Don’t drive around looking for rides – After you have driven for a couple of days, you will quickly learn the busier parts of your city or town. Find a place to park and wait for the app to go off. There’s no need to waste gas and to rack up miles on your car.
- Don’t bother waiting for rides at the airport – This is especially true right now because of Covid-19, as there aren’t a lot of rides from the airport. But even when people start traveling again, airport queues for rideshare can be between 30 – 90 minutes. You could have easily made good money during that same time by driving in hotter spots downtown. Too often, airport rideshare lots are just a place where drivers gather to complain about rideshare. They would have less to complain about if they were out working the busy parts of their town or city and making money instead of wasting time in a queue at the airport!!
- The secret to high ratings may not be what you think – Too often people who are thinking about becoming a rideshare driver believe that they will be good at it because they have a nice car and they know their way around their city or town. New drivers don’t understand that this is a customer service job. You will be dealing with all kinds of people and you need to be able to read their tone and body language to understand what they want.
- Getting your rider to their destination in record time isn’t a rider’s top priority – Yes, most riders want to get to where they are going quickly, but feeling safe in your car is more important than speed!
- A clean car doesn’t need air freshener – Riders love a clean car! If you keep your car clean, there is no need for air freshener. People are sensitive to smells like air freshener, and a rider who hates the smell or even gets a headache from your air freshener will likely say nothing to you. Instead, they will jut give you a bad rating. Now, If a rider leaves a bad smell in your car after they leave, just roll your windows down and air out your car before your next trip.
Many drivers may have tips beyond these but these were my top 5 takeaways when I first began to driver.