There’s been an uptick in a scam affecting us drivers. It may not be new but it is occurring a lot more.
Someone contacts you pretending to be Uber or Lyft. They usually start off by saying something that catches you off guard. It might start with a compliment, like, “You are one of the top 100 drivers in your area and you just earned a $500.00 bonus.” Next they ask for your email, password, and details around your security question so they can verify your identity. They will then claim that the bonus will appear in your account in the next few days.
Another example is the scammer claims that your account may have had a security breach and they need to verify your identity. They then ask for your email and password attached to your Uber/Lyft account.
Both of these attempts are geared at gaining access to your account in order to drain away your hard earned money. Once they have access, they will change your bank details, your password, and lock you out. The Rideshare Guy has a great video on these scams and more.
We need to be on our toes. Uber or Lyft will almost never call you. Do not under any circumstance give out the email attached to your rideshare account or any details concerning your security question.
Think about updating your password to your account frequently. I know it can be difficult to constantly come up with new passwords. I like to use a password manager like Lastpass and it’s free for the basic version. You have just one login and one password to remember. It will remember all subsequent logins and passwords for you and autofill them is the appropriate field. I find it extremely helpful.
Stay vigilant and stay safe.