Uber Quality Improvement Course
How It Works
Complete Course
On average, drivers
take one to three
hours to complete the
course and quiz.
Drive Again
Course Offerings
Driver Improvement & Success Courses
Most Popular
Quality
Improvement
Course
$59.00
- Driver professionalism and maintaining 5-star ratings.
- Advanced navigation and safety concepts.
- How to quickly address customer service issues.
- Recommended by Uber
Great Value
Quality
Improvement
Course & Tipping
Maximizer Bundle
$79.00
- Get everything from the Quality Improvement course.
- All the tricks we have for getting more tips.
- How to make each experience a 5-Star delivery and worth an extra tip.
- .
Best Value
Super Bundle:
Quality
Improvement+
Tipping + Uber Eats
$99.00
- Includes the Quality Improvement Course.
- Access for all of our incredible courses for rideshare drivers.
- Get the foundations for Uber Eats to make every delivery successful.
- .
Not sure which course is best for you?

Driver Approved
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About 7X7 Experience
7X7 Experience was born in the heart of San Francisco – a city defined by its 7X7-mile footprint. Today, we’ve expanded far beyond those borders to build a global community of professional drivers.
Our mission is simple: providing affordable, high-impact video coaching that brings out your best. Join over 150,000 drivers and start writing your own success story today.
Frequently Asked Questions
It is important to double-check that all the credit card information was entered correctly, especially the spelling of the name on the card, the billing address (which might be different from your home address), the CVV, and the balance on the card. There is usually an error message on the top of the page when payment won’t go through.
Try scrolling down to see the entire site, or using a laptop or desktop computer if you are on your phone. Check that you have spelled your name and email correctly, as well as your phone number.
The 7X7 Experience Course is not mandatory, but we offer tips and techniques for safety and professionalism to boost ratings. Taking the course and passing the test is one way to improve your skills in these areas.
The 7X7 Experience is lecture-based, consisting of about 60 minutes of intense instruction focused on safety and professionalism for rideshare drivers.
There is a multiple choice test at the end of the session. It is only on the material discussed during the session itself.
We currently offer the course online in English with subtitles available in English, Arabic, Spanish, Chinese (Simplified), Korean, Russian, and Portuguese, and in French with French captions.
You can change the language by using the drop-down box in the upper corner of the website. You will need to refresh or reload the website in order to see the change in language.
Many partners who have English as a second language have successfully completed one of our courses.
Our courses all have closed captioning.
If your Uber driver account has been deactivated, you can learn more about Uber’s deactivation review process and submit a review request through Uber’s official page:
https://www.uber.com/us/en/drive/driver-app/deactivation-review/

